Caprice Knapp
Department of Health Outcomes and Policy,
Gainesville, FL, 1329 SW 16th St, Gainesville Florida 32610
Tanzania
Research Article
Congruence between Staff and Lead Physician’s Ability to Adapt to Change in a Pediatric Medical Home Project
Author(s): Caprice Knapp, Vanessa Madden, Hanny Lane, Ruth Gubernick, Steven Kairys, Cristina Pelaez-Velez, Lee Sanders and Lindsay ThompsonCaprice Knapp, Vanessa Madden, Hanny Lane, Ruth Gubernick, Steven Kairys, Cristina Pelaez-Velez, Lee Sanders and Lindsay Thompson
Objective: In the era of continuous quality improvement, practices must be ready to implement new ideas and processes. Alignment between staff and practice leadership is crucial to implementation. This study assesses the level of congruence that physician leaders and staff report about their ability to adapt to change. Methods: Survey data were collected from staff working in 20 Florida pediatric practices and a physician leader from each practice. Both surveys assessed adaptive reserve which measures the ability of the practice to adapt to change by asking questions about their willingness to make changes, problem solving skills, communication, and general team dynamics. Overall, 170 staff members completed the staff survey with a response rate of 42.6% and twenty lead physicians completed the physician leader survey for a response rate of 100%. Descriptive, bivariate, and multivaria.. View More»
